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Privacy Policy

    This page describes how NWCTHRA handles information that we learn about members when they visit the Web sites we operate ( or contact us by mail, phone, or email. We collect the information under the authority of the FTC Act and other laws we enforce or administer, and we maintain it in accordance with the Privacy Act of 1974, where applicable. Any personally identifying information you provide is voluntary. We use it to fulfill a request you make or to assist us in carrying out our mission; it may be disclosed to others for such purposes.

    If you visit our Web sites to browse, read, or download information:

    We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our sites, to ensure the sites are working properly, and to help us make our sites more useful. We do not use it to track or record information about individuals.

    If you choose to identify yourself when you call us, write to us, send us email, or use our secure online forms:

    Information We Collect

    We collect any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide to us.

    How We Use and Disclose Information

    If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy. If you do not provide your name or other identifying information, it may be impossible for us to refer, respond to, or investigate your complaint or request. We may share your information with contractors acting on our behalf, such as call center operators and redress administrators, who are subject to confidentiality agreements.

    If you contact us to become a member, we use the information you provide to enroll you as a member of NWCTHRA.

    Here's what you should know about the security of the information you provide to us:

    Email that you send us is not necessarily secure against interception. If your email communication includes sensitive information like your Social Security number, your bank account number, or your credit or charge card numbers, contact us by mail or telephone.